Privacy Policy

Last Updated: January 1, 2025

1. Information We Collect

Dallas Primary Care collects the following types of information to provide you with quality healthcare services:

• Personal Information: Name, date of birth, Social Security Number, insurance details, and emergency contact information.
• Medical Records: Health history, diagnoses, treatment plans, medications, lab results, and clinical notes.
• Contact Information: Phone number, email address, and mailing address.
• Website Usage Data: Cookies, IP address, browser type, pages visited, and time spent on our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

• Providing medical care and treatment.
• Scheduling and managing appointments.
• Processing billing and insurance claims.
• Communicating health information, appointment reminders, and follow-up care instructions.
• Improving our services, website functionality, and patient experience.
• Complying with legal and regulatory requirements.

3. HIPAA Compliance

Dallas Primary Care is fully committed to compliance with the Health Insurance Portability and Accountability Act (HIPAA). We maintain strict safeguards to protect your Protected Health Information (PHI) in accordance with federal regulations.

A complete copy of our Notice of Privacy Practices is available at our office and upon request. This notice describes in detail how your medical information may be used and disclosed, and how you can access this information.

4. Information Sharing

We do not sell your personal or medical information to third parties. Your information may only be shared in the following circumstances:

• With treating healthcare providers involved in your care.
• With insurance companies for billing and claims processing.
• As required by law, court order, or regulatory authority.
• With your explicit written consent.

5. Data Security

We take the security of your information seriously and employ the following measures:

• Encrypted data storage and transmission.
• Secure access controls with role-based permissions.
• Regular security audits and vulnerability assessments.
• HIPAA-compliant electronic health record systems.
• Staff training on data privacy and security protocols.

6. Cookies & Website Tracking

Our website uses cookies and similar technologies to enhance your browsing experience. These include:

• Essential Cookies: Required for basic website functionality.
• Analytics Cookies: Help us understand how visitors interact with our website.
• Marketing Cookies: Used to deliver relevant advertisements.

You can disable cookies in your browser settings at any time. Please note that disabling certain cookies may affect website functionality.

7. Your Rights

As a patient and user of our services, you have the right to:

• Access and obtain copies of your medical records.
• Request corrections to inaccurate information.
• Request deletion of your information (subject to legal retention requirements).
• Opt out of marketing communications at any time.
• File a complaint with the U.S. Department of Health and Human Services if you believe your privacy rights have been violated.

8. Children's Privacy

For patients under the age of 18, we require parental or legal guardian consent before collecting or using personal information. Parents and guardians have the right to review, modify, or request deletion of their child's information.

9. Changes to This Policy

Dallas Primary Care reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us:

Email: [email protected]
Phone: (214) 555-0100
Mail: Dallas Primary Care, 1234 Main St, Suite 100, Dallas, TX 75201